FAQ
Greetings to the Frequently Asked Questions (FAQ) section on Clove Style's platform. Here, we have curated responses to frequently encountered questions, aiming to furnish you with swift and valuable information.
GENERAL QUESTIONS
Q: What is Clove Style?
A: Clove Style is an online platform dedicated to providing a diverse selection of high-quality handbags and accessories. Our inventory features a wide range of handbags, from elegant clutches to versatile totes, all designed to enhance your style and add a touch of whimsy to your wardrobe.
Q: How may I reach out to Clove Style customer support?
A: To connect with our customer support team at Clove Style, simply visit the "Contact Us" section on our website or send an email to support@clovestyle.com. We're dedicated to providing assistance and support whenever you need it.
ORDERING AND SHIPPING
Q: How do I place an order on Clove Style?
A: To place an order, simply browse our website, select the items you wish to purchase, and proceed to the checkout. Follow the on-screen instructions to complete your order.
Q: When will my order be shipped?
A: Transit time is 7 to 15 business days (Monday to Friday).
Handling time is 1 to 3 business days (Monday to Friday).
Order cut-off time will be 4:00 PM. Time zone: (GMT-05:00) Eastern Standard Time.
Q. What is Shipping Cost?
A: For orders below $10.00, shipping is $5.00; for orders $10.00 and above, shipping is $10.00. This ensures a consistent and straightforward shipping cost for qualifying orders.
Q: Can I track my order?
A: Yes, you can track your order by navigating to the "Track Your Order" page as linked provided Clove Style | Track Your Order. You will find tracking information for each order there.
Q: What methods of payment do you accept?
A: We accept the following credit and debit cards:
- American Express
- Apple Pay
- Diners Club
- Discover
- JCB
- Mastercard
- Visa
RETURNS AND EXCHANGES
Q: What is Clove Style's return policy?
A: We have a hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days of receiving your order. Please visit our return policy page for more details Clove Style | Refund Policy.
Q: How do I initiate a return or exchange?
A: To initiate a return or exchange, please contact our customer support team through the "Contact Us" page or send an email to support@clovestyle.com.
FOR MORE INFORMATION
If you have any other questions or need further assistance, feel free to reach out to us. Thank you for choosing Clove Style.
Trade name: Clove Style
Our Support: 24/7
Business Hours: 9:00 AM to 4:00 PM
Business Contact: +1 (773) 220-1366
Business Mail: support@clovestyle.com
Business Address: 6034 N St Louis, Chicago IL 60659, United States